Online Customer Service | Unitech Europe (EMEA) | Your Brilliant AIDC Solution Provider
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Unitech · Online Customer Service

Get to Know Our Online Robot Service

Your technical hurdles, UU's challenge!

Chat with UU ↓ Available Product List ↓ Assistant Guidelines ↓
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About Unitech UU
From the mystical Barcode Nation emerges a brave warrior named UU. His stature equals the height of three Scanners, while his weight matches that of two PDAs.

As a Sagittarius, his character is upright and helpful, possessing qualities of speed and efficiency, and harbors a zeal. Represented by the image of a cheetah, he symbolizes steadiness, practicality, and unparalleled agility.

He dedicates himself to solving all technical information related to Unitech Electronics products and desires to work together with customers to achieve extraordinary accomplishments.

He is your trustworthy technical support companion.
Online Assistant

Chat with UU

UU-supported products

Available Product List

UU provides technical assistance for the products listed below. Select a product category to see which models are supported for inquiries.

Mobile Computers 11 products

AI Touch Computers

  • PA768

Enterprise Mobile Computers

  • EA530
  • EA660
  • EA520

Handheld Terminals

  • HT730 Plus
  • HT330

Enterprise Tablets

  • RT112
  • RT112 Windows
  • TB170 Plus

Wearable Computer

  • WD200 Plus

Mobile Printers

  • SP320
Barcode Scanners 38 products

ESD Safe Scanners

  • MS852 DPM ESD
  • MS852 Plus ESD
  • MS851 ESD
  • MS852B Plus ESD
  • MS851B ESD

Wireless Scanners

  • MS852B LR
  • MS852B Plus
  • MS852B
  • MS822B
  • MS838B
  • MS851B
  • MS836B
  • MS852P

2D Imager Scanners

  • MS852 LR
  • MS852 Plus
  • MS852
  • MS838
  • MS282e

Laser / CCD Scanners

  • MS851
  • MS836
  • MS250
  • AS10

Wearable Scanners

  • MS633
  • MS652 Plus
  • MS626 Plus

Pocket Scanners

  • MS926P
  • MS926
  • MS916
  • MS912 Plus 2D
  • MS912 Plus

Pen & Slot Readers

  • MS100
  • MS120
  • MS146
  • MS242

Presentation Scanner

  • TS100
  • TS200

Fixed Mount Scanner

  • FC80
  • FC75
iOS Solutions 5 products

iOS RFID Reader

  • RP200
  • RP902 MFi

iOS Sled Scanner

  • SL220

iOS Software Applications

  • ScanBridge
  • TagAccess
RFID Solutions 11 products

Pocket Readers

  • RP902

Mobile Readers

  • HT730 Plus UHF
  • EA530 UHF
  • RG768 Plus
  • RP300
  • PA768e UHF
  • RP200

Fixed Readers

  • RS200 PC Based

Antennas & Tags

  • ANP300
  • ANP100

Modules

  • RM300 Plus
Software Solutions 13 products
  • MoboLink
  • StageGO

Mobile Applications

  • UNote
  • OEMConfig
  • Logger
  • ELauncher
  • Keyremap
  • Enterprise Keyboard
  • Showcase
  • EBrowser

Scanner Applications

  • ScanBridge
  • Unitech Scanner Utility (USU)

RFID Applications

  • TagAccess
UU Online Customer Service Assistant Guidelines
  1. Service Scope:
    • Responding to queries related to 'Technical Support' and 'Frequently Asked Questions' concerning Unitech Electronics products.
    • Providing information on Unitech Electronics 'New Product Specifications'.
    • Currently lacking live chat functionality, unable to support images and answer complex or situational queries, business-related, or irrelevant corporate questions.
    • For product purchasing inquiries, please contact your local Unitech sales representative or authorized distributor, or submit an inquiry through our Sales Inquiry Form.
    • For inquiries requiring further assistance, UU may ask users to provide their contact information through a contact form so that a Unitech representative can follow up.
  2. Recommended Devices:
    • It is advisable to use Chrome or Edge browsers on a computer and browse at a resolution of 1920*1080 for the best viewing experience.
    • Supports commonly used devices such as computers, mobile phones, and tablets.
  3. Query Guidelines (Following these suggestions will yield better response results):
    • It's recommended that each question is between 4 to 20 characters to avoid overly lengthy sentences.
    • Please ask one question at a time to avoid posing multiple queries in one go.
    • If you can't find an answer, you may try asking in a different manner, or seek assistance through our customer service form at https://www.ute.com/en/contact/contact_type.
    • The UU Online Customer Service Assistant will continue to be optimized. We welcome your valuable suggestions and will strive to provide a better service experience.
    • Unitech will process your personal data in accordance with applicable data protection laws. By providing your personal data to Unitech Electronics for chat support, you hereby declare that you have read, understood, and agree to the terms of Unitech's privacy policy.